At Tivara, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully to understand our practices regarding your data.
1. Information We Collect
1.1 Location Information
Tivara requires access to your device's location services to provide core functionality, including:
- Displaying your current location on the map
- Identifying nearby AI characters and encounters
- Enabling radar scanning features
- Recording encounter locations in your journey history
We collect location data only when the app is actively in use. You can control location permissions through your device settings. We use both approximate and precise location data, with precise location used only for enhanced radar scanning features.
1.2 User Profile Information
We collect and store the following profile information:
- Display name (as provided by you)
- Profile avatar image (stored locally on your device)
- Account creation date
- Unlocked AI character information
1.3 Interaction Data
We collect data related to your interactions with the app:
- Conversation messages with AI characters (stored locally)
- Encounter records (dates, locations, summaries)
- Affinity progress with AI characters
- App usage patterns and preferences
1.4 Device Information
We may collect certain device information for app functionality and support:
- Device type and operating system version
- App version and usage statistics
- Camera and microphone access (for avatar creation and voice interactions)
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide and maintain the core functionality of Tivara, including map exploration, AI character discovery, and conversation features.
- Personalization: To personalize your experience, track your progress, and maintain your journey history.
- Location Services: To enable location-based features such as radar scanning and character discovery.
- Communication: To respond to your inquiries and provide customer support.
- App Improvement: To analyze usage patterns and improve app performance and user experience.
3. Data Storage and Security
Most of your data is stored locally on your device. This includes:
- User profile information
- Conversation history
- Encounter records
- App preferences and settings
We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
4. Third-Party Services
Tivara may use third-party services for certain functionalities:
- AI Chat Services: We use third-party AI services to power conversations with AI characters. Messages may be processed by these services to generate responses.
- Map Services: We use Apple's MapKit framework for map functionality, which is subject to Apple's privacy policies.
These third-party services have their own privacy policies. We encourage you to review their policies to understand how they handle your information.
5. Your Rights and Choices
You have the following rights regarding your information:
- Location Permissions: You can grant or revoke location permissions at any time through your device settings. Note that some features may not function without location access.
- Camera and Microphone: You can control camera and microphone access through device settings. These permissions are optional and only required for specific features.
- Data Deletion: You can delete your app data by uninstalling the app. You may also contact us to request deletion of any stored information.
- Profile Information: You can update your display name and avatar at any time through the app settings.
6. Children's Privacy
Tivara is intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
7. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you uninstall the app, locally stored data is removed from your device. If you contact us to delete your information, we will process your request in accordance with applicable laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: tivara_coa@gmail.com